Thoughts on Structured/Unstructured and Shared Information Management using Wiki and other emerging technologies
Monday, June 07, 2004
Clay Shirky on Wiki's and Processes

Clay Shirky in Wiki's Graffiti and Process:

Process is an embedded reaction to prior stupidity.

A wiki in the hands of a healthy community works. A wiki in the hands of an indifferent community fails...

And an example he gives: some graffity entries on site were removed in less than two hours.

Ben Hide has some interesting counterpoints on why processes are required:
The challenge in making a community that functions well is creating something out of those talents that is closer to the maximum over the diverse talents rather then the maximum of their lack of skills.

Processes are required to create a "minimum standard" for a particular task, especially when a person is new to task. These are available through checklists and templates, references collected etc. in previous similar tasks. In my experience, I have seen that if the task we are performing has "wiki-enabled" people, there are lot of optimizations: We already work against checklists, quickly gather relevant details in one place, and in general, meticulously manage the information through the task.

But if there were other people, it is usually a fallback on email-enabled communication (and a lot of meetings thrown in). While we can't really compare the quality of the results, the overall experience is bit more taxing, involves more time. There is never a sense of "having taken care of it all" and "Am I missing something?". I have sometimes forgotten simple tasks such as spell-checking after "queuing" it to be done before submission.

I used to often forget the mobile charger before an important travel. But now, a 'travel checklist' that sits in my home wiki takes care of these things!

You know? It never occured to me that the reason I stupidly forgot to take the phone charger with me when I left the hotel room on Saturday at 4am in the morning was because I lacked a Wiki. Great suggestion. - ben hyde
About this blog
All realms of collaboration:
  • Wiki. Weblogs
  • New Integration Platforms for combined structured and unstructured information: Wiki, Portals, Email Clients,
  • Collaborative Document editing, Collaborative knowledge building
  • Email Interfaces to collaborative shares
  • Information organization, management, Publishing: In context of organizations, individuals, Opensource projects etc.
About me:
Name:Vinod Kulkarni

Subscribe to Bloglines


January 2003
February 2003
March 2003
April 2003
May 2003
June 2003
July 2003
September 2003
November 2003
December 2003
January 2004
February 2004
March 2004
May 2004
June 2004
July 2004
August 2004
September 2004
October 2004
November 2004
December 2004
May 2005
June 2005
November 2005
December 2005
May 2006
June 2006
October 2006

Powered by Blogger